We at Cexio.site respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
- Information We Collect
- Personal identification information (name, email, date of birth, address, phone number, etc.)
- Payment and financial information
- Identity verification documents (ID, passport, proof of address)
- Device and log data (IP address, browser type, operating system, pages visited)
- Betting and gaming history
- Cookies and similar tracking technologies
- How We Use Your Information
- To provide and manage your account
- To process deposits, withdrawals, and bets
- To verify your identity and prevent fraud/money laundering
- To comply with legal and regulatory obligations (KYC/AML)
- To send promotional offers (only if you opt-in)
- To improve our services and customer support
- Legal Basis (GDPR-compliant if you accept EU players) Processing is necessary for the performance of the contract, compliance with legal obligations, and our legitimate interests (fraud prevention, responsible gambling).
- Data Sharing We may share your data with:
- Payment processors and banks
- Identity verification providers
- Licensing authorities and law enforcement when required
- Affiliated companies and service providers under strict confidentiality
- Data Retention We retain personal data for as long as required by gambling regulations (usually minimum 5–7 years after account closure).
- Your Rights You have the right to access, correct, delete, or restrict processing of your personal data. Contact support@cexio.site.
- Security We use industry-standard SSL encryption and other security measures.
- Contact Us Email: support@cexio.site