Frequently Asked Questions (FAQs)

FAQs – Cexio.site

Q: Is Cexio.site legal and licensed? A: Yes, we operate under a valid gaming license issued by [Jurisdiction + License Number].

Q: How old do I have to be to play? A: You must be at least 18 years old or the legal gambling age in your jurisdiction (whichever is higher).

Q: How do I verify my account? A: Upload a valid government-issued ID and proof of address in the “Verification” section.

Q: What payment methods do you accept? A: Visa, Mastercard, Bitcoin, Ethereum, USDT, bank transfer, and several e-wallets (see cashier for full list).

Q: How long do withdrawals take? A: Crypto: 0–24 hours | E-wallets: 0–48 hours | Bank cards/wire: 1–5 business days.

Q: Are there withdrawal fees? A: We do not charge withdrawal fees, but your payment provider might.

Q: What is the minimum deposit? A: Usually equivalent to $10–$20 depending on the method.

Q: How can I set gambling limits? A: Go to “Responsible Gambling” → set deposit, loss, wager, or session limits, or request self-exclusion.

Q: What should I do if I forget my password? A: Click “Forgot Password” on the login page and follow the instructions.